At Valuefyi, we are committed to providing a valuable experience for all of our users. We strive to ensure that our platform meets your expectations and supports your career growth. However, we understand that sometimes things don’t go as planned.
Refund Eligibility:
- Subscription Plans: If you’re unsatisfied with your subscription, you may be eligible for a refund within 30 minutes of purchase. After this period, refunds will not be issued.
- Courses & Learning Resources: If you purchased a course or learning resource and are not satisfied with the content, we offer a 3-days refund policy from the date of purchase. To be eligible, you must have completed less than 10% of the course and can demonstrate that you’ve followed the course materials.
How to Request a Refund:
If you meet the eligibility criteria, please contact our customer support team at [contact@valuefyi.com] with your purchase details and reason for the refund. We’ll process your request as quickly as possible.
Please note that any refunds will be issued to the original payment method and may take up to 10 business days to process.
Non-refundable Items:
- Subscriptions or purchases made after the 7-day window
- Any services or resources provided that have been fully utilized or downloaded
We encourage you to reach out if you have any questions or concerns before requesting a refund. We are always here to help ensure you have the best experience with Valuefyi.